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Dealer Development Specialist
Job description
On behalf of an international company, WRS is hiring Local candidates for the position of Dealer Development Specialist.
Location: Erbil
Open to: Iraqi Locals only
Working type: Full time
Tasks & Responsibilities:
Requirements:
Soft Skills:
Location: Erbil
Open to: Iraqi Locals only
Working type: Full time
Tasks & Responsibilities:
- Understanding customer expectations of and needs from a product.
- Engaging with customers and gathering product feedback.
- Responding to customer complaints by putting in containment actions, full analysis and implementing short and long-term countermeasures.
- Training Sales staff for all aspects of the quality system and application of procedures.
- Develop, implement, and manage key performance indicators (KPIs) for each area of responsibility
- Ensure KPIs are met by working to the overall plan, including management of, and reporting
- Train Sales staff for all aspects of the quality system and application of procedures.
- Manage, coach, and develop a high-performing Quality Operations team that meets agreed objectives, and which delivers best practice results.
- Motivate and coach the team to operational success.
- Evaluate dealer staff performance.
- Frequent visits to the construction sites and making sure the plan is followed.
- Conduct City/Market Survey as per the program and gather the required information.
Requirements:
- Bachelor’s degree in Civil/Architectural Engineering.
- 1-2 years of work experience in engineering, sales, or business development.
- Fluency in English and Kurdish.
- Proficiency in Microsoft Office applications (Excel, Power Point, Outlook, etc.) as well as Architectural design applications
- Open to travel throughout Iraq
- Iraqi nationality
Soft Skills:
- Professional and confident approach to working relationships
- Multi-tasking and time-management skills, with the ability to prioritize tasks
- Active team player
- Outstanding Communication Skills
- Excellent organizational and leadership skills
- Facilitation skills
- Hospitality skills
- Presentation skills