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Dealer Development Specialist

Job description

On behalf of an international company, WRS is hiring Local candidates for the position of Dealer Development Specialist.

Location:             Erbil
Open to:             Iraqi Locals only 
Working type:   Full time 


Tasks & Responsibilities:
  • Understanding customer expectations of and needs from a product.
  • Engaging with customers and gathering product feedback.
  • Responding to customer complaints by putting in containment actions, full analysis and implementing short and long-term countermeasures.
  • Training Sales staff for all aspects of the quality system and application of procedures.
  • Develop, implement, and manage key performance indicators (KPIs) for each area of responsibility
  • Ensure KPIs are met by working to the overall plan, including management of, and reporting
  • Train Sales staff for all aspects of the quality system and application of procedures.
  • Manage, coach, and develop a high-performing Quality Operations team that meets agreed objectives, and which delivers best practice results.
  • Motivate and coach the team to operational success.
  • Evaluate dealer staff performance.
  • Frequent visits to the construction sites and making sure the plan is followed.
  • Conduct City/Market Survey as per the program and gather the required information.

Requirements:
  • Bachelor’s degree in Civil/Architectural Engineering.
  • 1-2 years of work experience in engineering, sales, or business development.
  • Fluency in English and Kurdish.
  • Proficiency in Microsoft Office applications (Excel, Power Point, Outlook, etc.) as well as Architectural design applications
  • Open to travel throughout Iraq
  • Iraqi nationality

Soft Skills:
  • Professional and confident approach to working relationships
  • Multi-tasking and time-management skills, with the ability to prioritize tasks
  • Active team player
  • Outstanding Communication Skills
  • Excellent organizational and leadership skills
  • Facilitation skills
  • Hospitality skills
  • Presentation skills