Transitioning from Contingent to Retained Services

WRS

Client Overview

Our client, a prominent player in the construction sector, has been collaborating with us for approximately one year under contingent terms of business. During this time, we have established a strong working relationship and demonstrated our commitment to understanding their unique needs.

Challenge

As our client navigated a complex market, they faced immediate staffing needs that required a more proactive approach. While contingent services had been effective, they recognised the necessity for a dedicated solution to address their urgent requirements.

Solution

Leveraging our established partnership, we engaged in discussions to explore the potential for retained services. We presented a tailored proposal that highlighted the value we could bring to their business through a more strategic approach to talent acquisition.

Outcome

Following our discussions, the client acknowledged the benefits of transitioning to retained services. They signed on for multiple roles, allowing us to provide focused support and resources to meet their immediate needs. This agreement not only strengthened our partnership but also underscored the trust and value we have built over the past year.

Conclusion

This case exemplifies how a strong client relationship can evolve into a more strategic collaboration. By recognising and addressing our client’s immediate needs, we were able to enhance our service offering, ultimately driving greater value for their business.