Human factors drive vessel performance. With access to a global network of qualified seafarers, we deliver crew management at scale, without compromise.
Global Network | ISO 9001:2015 | MLC Compliant | People Are Our Purpose
Your crew ultimately drives vessel performance. We understand the importance of ensuring that crew members work safely and efficiently at all times, which is why we believe that human factors are the defining force behind vessel performance.
We source, recruit, plan, and mobilise seafarers globally, covering all roles and vessel types, while providing you with full visibility and ultimate flexibility. We manage all aspects of seafarer certification and compliance, upholding the highest ethical standards. With your dedicated relationship manager, you can stay in control and optimise both operational and commercial performance.
Your crew requirements can be met with ease at WRS, no matter the size of your fleet or maritime segment. Our global network of crewing offices guarantees we can meet your crew supply requirements.
Effective Ship Management Begins with the Right People
At WRS, we believe that effective ship management begins with the right people. Our Crew Management services extend far beyond recruitment; we provide comprehensive support for the development, deployment, and well-being of competent, high-performing crews. Leading ship owners and energy companies trust us to manage their seafarers with the same care, innovation, and performance that define our technical operations.
Together with every respective client, we build and maintain dedicated pools of professionals, all recruited and selected under strict, mutually agreed requirements. When deployed, every seafarer has all the required certificates throughout their entire planned period on board.
“You can be assured that you have selected the right partner. With access to a global network of seafarers, we are experts in crew management, delivering this expertise at scale without compromise”.
WRS CREW MANAGEMENT
International Compliance Standards
We comply with ISO 9001:2015 and MLC, flag and port state regulations, as well as relevant international and local standards, class rules and regulations, and all applicable industry guidelines and management contracts.
A Complete Range of Crew Services
Operating from well-established hubs around the world, we seamlessly manage every aspect of crew operations for all maritime segments, reducing your operating costs and delivering world-class service. Whether you require a single specialist seafarer or a comprehensive turnkey solution for your entire fleet, our scale and global reach enable us to offer flexible, responsive crew management tailored to suit your specific needs.
End-to-End Maritime Solutions
Our dedication to safety, customer care, and quality, coupled with access to the industry’s largest network of maritime talent, means we are trusted worldwide as a market leader in crew management services.
1. Crew Management: Full-scope crew operations across all vessel types and maritime segments, at scale.
2. Contract Recruitment: Rapid sourcing and placement of qualified seafarers for fixed-term engagements.
3. Permanent Placements: Long-term staffing solutions with stringent vetting and cultural fit assessments.
4. Payroll Services: Onshore and offshore payroll management with digital payslips and full transparency.
5. Salary Surveys: Market intelligence to keep you competitive in attracting top maritime talent.
6. Travel & Mobilisation: End-to-end logistics, safely, efficiently and most cost-effectively.
Sourcing the Right Seafarer for Every Vessel
Our extensive database of active, qualified seafarers enables us to fill roles quickly and efficiently. We rapidly source and screen candidates, conduct interviews, check references, and share candidate details with clients to support informed employment decisions. We source top talent with STCW-certified crew, verified experience and qualifications, and efficient crew rotations.
- Recruitment & Selection: Identification, recruitment and selection of qualified candidates with rigorous evaluation of skills, certificates and experience.
- Contract Management: Formulation, negotiation and management of employment contracts including salary, terms and contract duration.
- Crew Planning: Planning and coordination of crew for vessels, taking into account rotations, periods of leave and operational requirements.
- Administration: Maintaining accurate personnel dossiers, including certificates, permits and medical data of seafaring crew.
- Travel & Logistics: Coordination of travel plans and accommodation, including procurement of visas and all travel documents.
- Crewing Support Services: Support for personal and professional affairs, including medical aid, family matters, and social services.
- Safety & Regulations: Ensuring seafarers comply with maritime safety standards, including coordination of safety training courses and procedures.
- Diversity Management: Actively promoting diversity and inclusivity onboard, ensuring all crew receive fair and respectful treatment.
- Cost Control: Effective management of costs and budgets related to crew management, including salaries and travel expenses.
We meticulously manage these processes, aiming to find the most suitable seafarer for every ship, and the most suitable ship for every seafarer.
Seamless Payroll for Onshore & Offshore
Our payroll services provide a comprehensive solution for both onshore and offshore needs, ensuring seamless and accurate processing. We handle all employment paperwork and provide digital payslips for easy access and transparency, ensuring compliance and timely payments. With our streamlined payroll system, you can trust us to manage payroll efficiently and accurately, allowing you to focus on your core business.
Payroll Services
- Onshore and offshore payroll
- Employment paperwork
- Online timesheet portal
- Digital payslips
Compliance & Legal
- MLC compliance: global employment standards
- Legally compliant contract management
All seafarers sourced and supplied by WRS are fully compliant with mandatory requirements and rigorously assessed to ensure they are the right fit for your vessels and their roles onboard. We also provide you with a dedicated account manager to ensure your current resourcing needs are fully met.
Creating a Culture of Excellence
We ensure that seafarers are aligned with our own high standards and values in safety, well-being, and operational excellence. Our global network enables us to deliver culturally aware, regionally relevant crewing solutions that meet the highest standards of quality and compliance.
Bespoke Crew Management
We understand that one size doesn’t fit all when it comes to Crew Management, so we tailor our services to meet your specific needs, from crew scheduling and travel to accommodation, payroll, and more. Whether you manage thousands of crew members or just a few, we’re well-equipped to assist you. With over a decade of industry experience and a trusted network of global partners, you’re in safe hands with the WRS team.
Our Crew Management services cover every aspect of your crew’s needs. Our team ensures seafarers are up to date with the latest legislation and handles endorsement applications efficiently. We expertly manage rostering and scheduling to ensure crew members are on the correct vessel at the right time, every time.
With full visibility through bespoke reporting, you can trust our budget management. We welcome client audits, in person or remotely, to keep you informed and compliant.
Challenges in Modern Crew Management
Effective crew management is the backbone of successful ship operations, ensuring vessels run smoothly while complying with evolving maritime regulations. The industry faces several key challenges, and WRS is equipped to help you navigate them all.
Talent Shortage & Retention
The global shortage of skilled seafarers makes recruitment a highly competitive process. Retaining experienced crew requires competitive compensation, career advancement and a supportive work environment.
Regulatory Compliance
Navigating the complex landscape of international maritime regulations demands meticulous attention. Non-compliance can lead to severe penalties and operational disruptions.
Cultural & Operational Differences
Managing a diverse crew from various cultural backgrounds requires sensitivity. Bridging cultural gaps fosters a harmonious onboard environment and enhances collaborative efficiency.
Why Outsource Crew Management to WRS?
Third-party providers, such as WRS, bring expertise, established networks, and resources that can be more cost-effective than maintaining in-house teams. This approach allows shipowners to focus on core business activities while ensuring crew operations are handled professionally.
WRS offers services spanning recruitment, training, payroll management and regulatory compliance. Our global reach enables access to a broader talent pool, and our specialised knowledge ensures adherence to the latest industry standards and best practices.
Effective crew management is the backbone of successful ship operations. We optimise your maritime assets so you can optimise your bottom line.
Getting Crew to Where They Need to Be
More Than Crewing, People Are Our Purpose.
Helping seafarers move globally from ship to ship. Our expert and helpful UK-based travel team aim to reduce costs and complexity for maritime crew travelling across the world to and from their next deployment. We handle all travel arrangements, from booking transport to and from vessels to organising hotel stays and transfers as needed.
No matter where your crew is located, we’ll ensure they reach you safely and in the most cost-efficient way. At WRS, we know that downtime is money, which is why we’ve been trusted to optimise the utilisation of our customers’ maritime assets for decades.
Ready to Crew Your Next Voyage?
Short-term or long-term, national or international, we’re ready.
Contact us today to find out more.
