Website Worldwide Recruitment Solutions Inc.
Position: Sales/Service Manager – Mechanical Contractor
Location: Cocoa, FL
Employment Type: Full-Time, Permanent
A reputable mechanical contractor based in Central Florida is conducting a confidential search for a Sales/Service Manager to oversee and grow its HVAC service division. Known for its reliability and strong client relationships, the company is looking for a driven, customer-focused leader to manage daily operations while expanding service offerings and customer base throughout the region.
Position Overview:
The Sales/Service Manager will be responsible for leading the service department, developing new business, maintaining key accounts, and ensuring high-quality service delivery across the HVAC portfolio. This is a key leadership role within the company, with direct oversight of technicians, dispatch, and service operations.
Key Responsibilities:
- Manage day-to-day operations of the HVAC service department, including scheduling, dispatch, and field performance
- Develop and execute strategies to grow the service and maintenance business
- Build and maintain strong relationships with new and existing clients
- Generate service agreements and pursue long-term maintenance contracts
- Oversee service team staffing, training, and performance management
- Ensure customer satisfaction, quality standards, and profitability across service work
- Collaborate with ownership and office staff to align service operations with company goals
Qualifications:
- 5+ years of experience in HVAC service management, preferably in commercial markets
- Proven track record of business development and account management in mechanical services
- Strong leadership, organizational, and customer service skills
- Working knowledge of commercial HVAC systems, service procedures, and maintenance contracts
- Ability to manage a field team and coordinate with internal administrative staff
- Proficiency with service dispatch software and CRM systems is preferred
Compensation and Benefits:
- Competitive base salary with performance-based incentives
- Company vehicle or vehicle allowance
- Comprehensive benefits package including health, dental, vision, and 401(k)
- Paid time off and holidays
- Long-term opportunity with a stable, family-oriented company
Application Process:
This is a confidential opportunity. Qualified candidates will be contacted directly and discreetly. Please apply in confidence.